Terms and Conditions
Policies for all LandVera services
Terms · Privacy · Cancellation and refunds · Delivery and service changes
These policies cover land surveys, verification reports, land-record retrieval, layout inventory and digitisation, subscriptionsand their web, mobile and WhatsApp payments. Review the particular order's scope, total and billing provider before paying.
Official legal references
- DPDP Act and Rules: government summary and phased implementation
- Consumer Protection (E-Commerce) Rules, 2020
- Consumer Affairs: legislation and amendments
DPDP implementation is phased. Legislation and amendments apply according to their commencement; these references are not a compliance certification.
Legal Entity
These Terms & Conditions are issued by SIFA Geolabs (GSTIN: 37HMTPM4959N1ZO), the legal entity operating the LandVera platform and services. All references to "we", "us", or "our" refer to SIFA Geolabs. LandVera is a consumer-facing brand, not a separate legal entity.
Acceptance of Terms
These Terms cover LandVera web, mobile and WhatsApp services operated by SIFA Geolabs. You must be 18 or older and authorised to provide the information and site access for your request. Review and affirmatively accept the applicable scope, price and purchase terms before buying; browsing or an automatically opened payment link does not authorise a charge. An accepted service quote adds its specific deliverables and schedule. It cannot remove mandatory consumer or data-protection rights, and this policy does not retrospectively reduce a more favourable commitment in your existing order.
1. Licence to use LandVera
We grant you a limited, non-exclusive, non-transferable, revocable licence to use the LandVera website and mobile application for personal or professional use of the services we offer — including plot research, marketplace, subscriptions, and (if verified) professional tools. You may not: • Copy, modify, or create derivative works of the platform software • Reverse engineer the application except as permitted by applicable law • Scrape, bulk-harvest, or republish map, rate, or government-sourced data in a way that violates source terms or these Terms • Remove copyright or other proprietary notices • Use the platform to provide a competing data feed without our written permission
2. Non-Government Status & Data Sources
LandVera is an independent platform operated by SIFA Geolabs. It is not affiliated with, endorsed by, or operated by any government entity, including APCRDA, AP IGRS, Telangana IGRS, or any department of Andhra Pradesh or Telangana. Government information shown in LandVera is sourced from publicly available records and may be incomplete or outdated. Always verify details with official government sources before making property decisions. Official portals: • APCRDA: https://www.apcrda.org/ • APCRDA GIS: https://gis.apcrda.org/ • AP IGRS: https://registration.ap.gov.in/ • Telangana IGRS: https://registration.telangana.gov.in/
3. Plot Information Accuracy
Plot, layout, and land-rate information is sourced from publicly available APCRDA GIS services, state IGRS publications, user submissions, and professional field work. While we strive for accuracy: • Plot boundaries and details are indicative and for reference unless a specific deliverable states otherwise • Users must verify plot information with official CRDA / revenue / registration documents • The application is not a substitute for official land records, a licensed surveyor's cadastral work, or legal due diligence • We are not responsible for decisions made solely on app data
4. User Responsibilities
When using LandVera, you agree to: • Provide accurate information when creating an account, listing, inquiry, or professional KYC • Not engage in fraudulent activities or misrepresentation of identity, licence, or land rights • Verify land ownership and rights before listing plots for sale • Respect the privacy of other users and keep assigned job data confidential • Use the platform in compliance with applicable laws • Not spam or send unsolicited communications through the platform
5. Marketplace Transactions
We facilitate connections between buyers and sellers only. When you submit an inquiry, your contact details are shared with the seller. All property transactions, legal verification, registration, and payments between users are your responsibility. We do not guarantee the validity, legality, or quality of any listing. LandVera is an intermediary, not a party to the sale.
6. Privacy and Data
When you submit a marketplace inquiry, your contact details are shared with the plot seller. If you join as a professional, see the Privacy Policy for KYC, DigiLocker, public profile, and job-assignment sharing. You can export or delete your account and data from Profile → Privacy & Data (web) or Privacy Settings (app). Refer to our Privacy Policy for DPDP rights and grievance contact details.
7. Disclaimers
Maps, rates and source records can be incomplete or outdated. Field outputs and scoped diligence summaries are not government certificates, an exhaustive litigation search or a guarantee of ownership, approval, loan eligibility or investment returns. These limits do not excuse failure to deliver the paid scope, reasonable professional care, an advertised service commitment or mandatory consumer remedies.
8. Limitation of Liability
SIFA Geolabs remains responsible for its own contractual and statutory obligations. Any exclusion of indirect losses or limitation agreed for a service operates only to the extent permitted by Indian law. Nothing excludes fraud, wilful misconduct, obligations that cannot lawfully be limited, data-protection duties or mandatory remedies for deficient, misdescribed or undelivered services. A third-party source disclaimer does not remove responsibility for the work LandVera agreed to perform.
9. Subscriptions, Payments & Billing
LandVera Premium and other paid services are offered by SIFA Geolabs on a subscription or one-time payment basis: • Payments are processed securely through Razorpay (UPI, cards, netbanking, and UPI Autopay for recurring subscriptions) • Current mobile purchases generally continue through web/Razorpay checkout. A Play-managed subscription, where available or already held, is billed and managed through Google Play. Review the provider and billing mode shown for your particular purchase; not every integration or method is active on every device • Layouts and Developer plan prices are base prices plus GST (18%), where applicable. The quote or checkout shows the tax and total payable before you authorise payment; tax-inclusive offers are identified explicitly. GST invoices are issued to your registered email • Recurring subscriptions renew only where you authorise an AutoPay/recurring mandate. One-time purchases do not automatically renew; the chosen billing method, period and cancellation terms are shown at checkout • Failed payments may result in suspension of premium access until payment is resolved • A displayed checkout total includes its tax treatment and selected extras. Reports and AP record retrieval currently use GST-inclusive catalogue totals; layout offers are base prices plus GST. A payment link, cart or WhatsApp order does not change the agreed service scope Review the Cancellation and Refund Policy before affirmatively authorising a purchase.
9A. Layout Studio CRM Trial and AutoPay
The Developer plan includes one three-day Layout Studio CRM trial per signed-in account, with Developer monthly or yearly renewal. This trial does not apply to the Title, Crown or Estate plans. A supported debit-card, credit-card or UPI AutoPay mandate and affirmative recurring-payment consent are required before workspace access is enabled. The 72-hour trial window begins when the secure checkout is created; the exact end date is fixed for that checkout and access begins after bank mandate confirmation. Abandoned, unauthorised setup does not consume the account's trial. The selected monthly or yearly Developer plan renews automatically after that window at the total, including GST, displayed before authorisation. No subscription fee is collected for the trial; any payment-provider or bank verification amount and its refund terms are shown before authorisation. Available payment methods depend on the merchant account, bank, card network and UPI app. Cancel AutoPay in Layout Studio before the trial ends to avoid renewal. Cancellation takes effect after the gateway confirms it and preserves access through the existing trial or paid period. A failed or pending renewal does not extend access. Customer records and layouts remain saved after expiry, and existing paid Developer subscriptions retain access through their paid expiry. Layout editing requires developer verification; staff review and publication requirements continue to apply. A trial does not include a field survey or government verification.
10. Changes to These Terms
We may revise these Terms at any time. Material changes will be posted on this page with an updated date and, where required, you will be asked to agree again before continuing. Continued use after notice constitutes acceptance of the revised terms, except where the law requires a fresh consent.
11. GPS Survey Bookings (customers)
GPS land survey bookings are professional field services arranged by SIFA Geolabs: • Survey scope, pricing, and delivery timelines are confirmed at booking • The standard survey request takes a ₹99 booking advance, credited against the confirmed final quotation. It is not payment for the entire field survey. Staff confirm availability, documents, access, field scope, schedule and final price before the visit; a booking fee does not guarantee a surveyor or immediate attendance • You must provide accurate site location and lawful access • Obtain the landholder's permission and any permissions necessary for measurements/marking. Do not request trespass, destruction or unilateral alteration of disputed boundaries. Unsafe conditions, obstruction or a boundary dispute may require pausing and appropriate authority/professional resolution • Survey outputs (coordinates, maps, reports) are delivered digitally and are for reference; they do not replace government-sanctioned cadastral records, revenue demarcation, or a legal title opinion unless a named professional issues a separate signed opinion under applicable law • GPS accuracy depends on equipment, satellite geometry, canopy, and site conditions. We do not guarantee a fixed centimetre- or millimetre-level accuracy on every job • Rescheduling requires reasonable notice; refunds for completed field work are governed by our Cancellation and Refund Policy
12. Professional Programme (surveyors, agents & developers)
Joining LandVera as a surveyor, real estate agent, or layout developer does not create employment, partnership, joint venture, or agency with SIFA Geolabs. You act as an independent professional. Eligibility and credentials • You warrant that you are 18 or older and hold a valid licence, registration, documented field experience, or other authority required for the work you offer in India (including a surveyor licence or field experience, or RERA registration, as applicable). • You must complete DigiLocker / MeriPehchaan identity verification and submit true copies of professional credentials for staff review. A verified badge is granted only after both identity and credentials pass. LandVera may refuse, suspend, or revoke verification. • You must keep credentials current and notify us if a licence expires, is suspended, or is cancelled. KYC, public profile, and accuracy • Documents are used for verification and fraud review under the Privacy Policy. We do not request full Aadhaar numbers; redact unnecessary identifiers from uploads. • After approval, LandVera may publish a public professional profile with your name, role, credentials (such as licence or RERA number), organisation or agency, service area, and photo. KYC document files themselves are not published. • You are responsible for the accuracy of information you submit. False credentials are grounds for immediate removal. Work, deliverables, and confidentiality • Assigned GPS surveys, reports, and layout marking are professional field work you perform. Outputs are for the customer's reference. They do not replace official cadastral records, revenue demarcation, or a legal title opinion unless you issue a separate signed opinion in your own professional capacity under applicable law. • You must obtain lawful access to the site, follow safe practice, and stop work if there is a boundary confrontation, unsafe condition, or a request to shift markers without a lawful basis. • You must keep customer plot data, coordinates, documents, and contact details confidential and use them only to perform the assigned job. Fees and access • Per-job professional fees, if any, are confirmed at assignment. You are responsible for your own taxes other than GST we collect on platform charges. • Access to professional tools is granted only while your KYC remains approved and your account is in good standing. Liability, indemnity, and termination • You remain solely responsible for your professional work, including measurement method, site conduct, and the contents of reports you sign. • To the extent lawful, you are responsible for claims caused by your negligence, false credentials, unauthorised site access or breach. This does not transfer liability for LandVera's own negligence, misconduct or statutory duties to you. • Either party may end professional access by notice. LandVera may suspend access immediately for safety, fraud, expired credentials, or legal risk.
13. Layout Services (Approved Layouts & Digitisation)
Account and access • Developer signup is free account registration; it is not a paid-plan purchase, business verification or approval to sell a property. Complete identity/business verification before using verified layout submission tools. Paid software and professional mapping work are separate services. • You must have authority to submit the project, drawings, approvals and inventory, and to arrange lawful site access. Provide accurate approval/LP and RERA references where applicable; do not misrepresent an illustrative concept as an approved project. Private inventory and public maps • Private plot inventory does not require CAD, field survey points or a GNSS visit. It remains private to the developer owner and authorised LandVera staff; it does not certify approval, ownership, boundaries or title. • CAD and a signed approved PDF are enough to begin a live-map request. Public map publication requires mandatory field survey points, reviewed control/check evidence, approved-plan review, CAD alignment and inventory reconciliation, an accepted preview and staff publication sign-off. Supplying a file, buying a plan or completing signup does not automatically publish a layout. • Field evidence may be supplied by your surveyor or collected under a separately agreed GNSS service scope. Approved-plan dimensions/areas and field observations are reconciled; differences need review and must not be represented as a change to an official approval. Scope, publication and enquiries • Digitisation produces the agreed plot geometry, roads, inventory setup and map preview. GNSS work covers only the controls, checks and deliverables in the accepted scope; it does not promise measurement of every plot corner or a fixed accuracy regardless of site conditions. • You grant LandVera permission to process the submitted files and geometry to deliver the requested service, and to display the project material you approve for public release. Review and redact personal/confidential content before publication. Public project records may expose developer contact details, drawings/download links, notes and survey material as explained in the Privacy Policy; KYC files are not public marketing material. • You are responsible for keeping availability, asking prices and approval references current. Enquiries are requests for contact, not purchase confirmations or a guarantee that a plot remains available. LandVera does not guarantee leads, sales, financing or property returns. • Satellite imagery and nearby-place results are contextual and may be outdated or incomplete. Emerald Heights is an illustrative concept, not an approved layout or an offer for sale. Digital maps and field reports do not replace title diligence, government approvals, statutory surveys or registration.
14. Layout Prices, Scope & Payment Milestones
Current /layouts offers (base prices; applicable GST is extra) • Developer software: ₹1,499 per month or ₹14,999 per year. Physical GNSS visits, digitisation services and mapping fees are separate. This plan includes no bundled/free GPS layout surveys and does not inherit survey entitlements from other software tiers. • Supplied-evidence digitisation: ₹24,999 per layout for up to 100 plots, using a clean CAD drawing, signed approved plan and usable field-survey evidence supplied by your surveyor. No site visit is included; evidence may be collected later but is required before public publication. • Survey + digitisation: from ₹59,999 for up to 100 plots / 10 acres, one accessible local site and up to 2 crew days for agreed GNSS control points and sampled field checks, followed by digitisation. • Every-corner measurement, travel, additional crew days, multiple/obstructed sites, missing CAD and old paper plans require a custom quote. Confirm access, travel radius, field observations, deliverables and correction rounds before work starts. A starting price is not a binding quote for every project. Service milestones • 50% when the written scope is accepted; 40% after the map/inventory preview is accepted; 10% at publication. Developer software is billed separately. • Quotes and checkout identify the scope, taxes and total payable. Out-of-scope work or a change to an accepted scope requires your approval of the revised quote; an illustrative first-year cost is not a payment demand. • Timelines depend on complete inputs, lawful access, site conditions and resolution of discrepancies. A hold for missing approvals or survey evidence does not authorise public release or make an undelivered publication milestone payable. • Cancellation, rescheduling, unused advances and service remedies follow the Cancellation and Refund Policy and your accepted scope. Nothing in a quote or these Terms limits mandatory consumer rights or remedies for deficient, misdescribed or undelivered services.
15. Governing Law & Dispute Resolution
Indian law governs these Terms. Disputes may be brought before a competent court, Consumer Commission or other statutory forum with jurisdiction; these Terms do not restrict a consumer to Andhra Pradesh or Telangana where law permits another forum. Contact support@landvera.app or grievance@landvera.app for resolution. Consumer complaints are acknowledged within 48 hours and redressed within one month, subject to any shorter applicable deadline. This process does not waive a statutory remedy or require waiting before urgent relief.
16. Land Verification Reports
• Current tiers: Plot Quick-Check ₹2,999 (48–72 hours); Plot Shield Report ₹7,999 (5 working days); NRI Complete ₹17,999 (10–12 working days). These report prices include GST. Each extra base survey number adds ₹1,500 before any volume discount. Government certified copies are billed at actuals, with receipts, and are not included in the checkout total. Additional services and discounts appear in the quote before payment. • The report reviews the identified parcel, selected records, available GIS/revenue/registration information and supporting documents within the tier's stated scope and search period. Source availability, jurisdiction, document gaps, match confidence and material limitations must be identified. A favourable summary is not proof that every unregistered claim, litigation, encumbrance or later transaction has been discovered. • Provide accurate survey/plot/deed/SRO references and authorised supporting documents. Do not upload unrelated Aadhaar/bank details or confidential buyer lists. The team may ask for missing inputs; the confirmed delivery schedule identifies necessary inputs and any agreed pause or extension. • LandVera reports are diligence summaries of public records and documents the client provides. They are not a legal opinion, title certificate, or guarantee of title. Records may be incomplete, outdated, or forged. Obtain a legal opinion from an enrolled advocate before purchase, mortgage, or registration. NRI Complete may include an opinion signed by a partner advocate; that opinion is the advocate's, not LandVera's. LandVera also publishes listings. A report does not recommend a seller. • An optional field-survey add-on currently displays ₹2,499 total: ₹99 at booking and ₹2,400 on the visit for the stated scope. Larger/layout/extra field work requires a separate accepted quote. Paying the report does not mean the full field service has been paid. • Delivery, advertised turnaround remedies, missing-record refunds and correction requests follow your accepted order and the Cancellation and Refund Policy. No disclaimer converts an undelivered paid report into a completed service.
17. Land Records Retrieval
• AP record services currently include LPM maps from ₹49 per plot; FMB and EC from ₹999; certified deed copies from ₹1,999 per deed; village maps from ₹2,999 per village; and RSR/FLR or old Adangal from ₹3,999. Published catalogue totals include GST. Parcel, SRO, village and archival-period extras are itemised at checkout. • These are retrieval/service charges for the described order, not an assertion that every amount is an official government fee. Any separately payable authority charge or extra search must be disclosed and approved before being added. • Retrieval depends on the relevant archive/portal and correct identifiers. Where an authority provides a certified copy, that authority issues the certification; LandVera's scan, summary or download is not independently a newly certified government record. • An EC reports the searched registration records and period; revenue entries, a map or an absence of entries alone do not establish an unencumbered title. Use an advocate and the appropriate revenue/registration authority for final diligence. • Orders may be partially delivered. An unavailable item is assessed and refunded for its undelivered charge under the advertised commitment, with an itemised reconciliation; delivered items are not silently treated as missing. Preserve any more favourable guarantee accepted with your order. Delivery goes to your account and selected messaging/email channels.
18. Payment Links, WhatsApp Payments & Verification
• Pay only the service, amount, tax and billing period you have reviewed. LandVera uses Razorpay orders, hosted links and supported WhatsApp payment flows; recurring AutoPay requires a separate mandate. A one-time order/link does not itself create renewal permission. • Do not share card secrets, passwords, PINs or OTPs with staff or in chat. Payer contact and transaction/invoice metadata are processed by LandVera and the payment provider; payment secrets are entered only in the provider's authorised checkout. • A browser success screen, bank debit screenshot or WhatsApp reply is not final fulfilment confirmation. Server verification/reconciliation links the captured payment to the correct order. For a pending or interrupted payment, check the same order and contact support before paying again. A failed redirect does not prove that no funds were debited. • Successful payment does not guarantee immediate delivery, ownership, public-map approval or a field visit. Order status identifies the next stage. Unpaid drafts may be cancelled through available controls; paid/in-progress services and partial refunds need support review. • LandVera service checkout is not an escrow account or payment of a plot's purchase price. Property sale consideration, stamp duty and registration are separate processes unless a separately identified lawful engagement expressly says otherwise. • Payment disputes, duplicate/unauthorised debits and failed transaction reversals may also be raised with the payment provider or bank. Provide the order/payment reference, not sensitive credentials. A gateway's process does not replace consumer remedies.
19. Indian Legal Framework & Consumer Safeguards
• Electronic agreements and service purchases are subject to the Indian Contract Act, 1872, Information Technology Act, 2000 and applicable Consumer Protection Act, 2019 / E-Commerce Rules, 2020 obligations. Purchase consent must be affirmative; optional services and marketing must not be silently added. Total prices and material limits are disclosed before payment. • Personal-data handling follows the Privacy Policy and applicable IT/SPDI and DPDP requirements as they come into force. General purchase acceptance is not a substitute for specific personal-data consent where required. • GST is handled under applicable central/state GST law. Invoices and corrections follow the billed scope and tax treatment; a GSTIN or verified profile is not a government endorsement of property title. • Land transfers, registration, project approvals and professional activity remain subject to relevant property/registration law, RERA where applicable and Andhra Pradesh/Telangana revenue, survey and planning requirements. A digitised layout is not a substitute for those processes. Developers must disclose and maintain required registrations/approvals and cannot use LandVera publication to claim an exemption. • We do not impose a new unilateral cancellation penalty after payment. Any lawful agreed cancellation charge must meet applicable consumer rules, including corresponding treatment if LandVera cancels. Fraud, deficient services, misleading descriptions, non-delivery and legally protected late-delivery remedies are not excluded by a blanket no-refund clause. • Consumer complaints: B Mohiddin, grievance@landvera.app, +91 9490996088, 5-168/B, Bapatla, Andhra Pradesh 522311. Customer care: support@landvera.app. National Consumer Helpline: 1915. You may seek a competent Consumer Commission or other statutory remedy.
20. Survey Reports, Private Maps & Indian Geospatial Framework
Scope, access and professional responsibility Confirm the site, scope, price, equipment/method, deliverables and schedule before field work. The customer must have authority to supply documents and arrange lawful access. Obtain necessary site permissions; do not trespass, disturb monuments or alter a disputed boundary. Stop unsafe or disputed work and refer it to the competent authority or appropriately qualified professional. Surveyors remain responsible for truthful observations, credentials and the reports they sign. Measurements, map context and legal status Read the coordinate reference system, UTM zone, units and measurement notes with the report. Grid distances and projected areas can differ from ground distances and legal extents. Display precision is not tested positional accuracy. Satellite imagery and source layers may be offset, incomplete or outdated. LandVera review, customer acceptance and a verified vault status are workflow checks; they do not establish ownership, amend revenue records, resolve a boundary dispute or grant government approval. Obtain statutory demarcation from the competent survey/revenue authority and independent title advice from a qualified advocate when needed. Private reports, signatures and corrections A report QR requires account sign-in and server permission checks for the owner, assigned surveyor or authorised staff. It does not make the report public or certify title. Downloaded copies can be forwarded outside these controls. Captured signatures identify a submission for review and audit; they are not certificate-based digital signatures. Check the report version and notes before accepting it and request corrections for discrepancies. Customer acceptance does not waive remedies for deficient services, fraud or other mandatory rights. Personal-data use, retention requests and grievances follow the Privacy Policy. Indian geospatial framework Relevant references are DST's National Geospatial Policy 2022, the Geospatial Guidelines of 15 February 2021 and applicable clarifications and sensitive-attribute restrictions. The framework generally liberalises mapping subject to its conditions and uses self-certification; it grants neither site-entry rights nor cadastral authority. Applicable Indian-entity, data ownership, accuracy-threshold, storage/processing and transfer conditions must be assessed for each service. Do not collect, label or share prohibited sensitive attributes. Where political boundaries of India are depicted, use the Survey of India standard. Referencing these documents is not a claim of government endorsement, certification or a completed compliance assessment. State survey/revenue, property, planning, privacy and consumer requirements continue to apply.
Official geospatial references
Contact
- support@landvera.app
- grievance@landvera.app
- +91 9490996088
- 5-168/B, Bapatla, Andhra Pradesh, 522311