Privacy Policy

Last updated: July 4, 2026

Issued by SIFA Geolabs (GSTIN: 37HMTPM4959N1ZO)

Legal Entity & Brand

This Privacy Policy is issued by SIFA Geolabs (GSTIN: 37HMTPM4959N1ZO), the Data Fiduciary operating the LandVera platform ("LandVera", "we", "us", or "our"). LandVera is the consumer-facing brand at landvera.app for land research, GIS tools, professional services, and the zero-brokerage marketplace in Andhra Pradesh and Telangana.

Introduction & Applicable Law

This notice explains how we collect, use, store, share, and protect your personal data when you use the LandVera mobile application or website. We comply with the Digital Personal Data Protection Act, 2023 (DPDP Act), the Information Technology Act, 2000 and applicable rules, and other Indian laws governing electronic records and e-commerce intermediaries.

1. Information We Collect

• Identity & contact: name, phone number, email address (when provided via Google sign-in or profile). • Account & preferences: profile role, region, subscription tier, notification settings, search history, saved searches, favourites, and marketplace interests. • Location: precise or approximate GPS when you use map search, sell-plot, or survey features (user-initiated only; no background tracking). • Marketplace & inquiries: messages and contact details you submit when inquiring about a plot; listing content and photos you upload. • Professional KYC (optional): DigiLocker / MeriPehchaan identity verification (DigiLocker ID, legal name, date of birth, gender), plus PAN, RERA certificate, surveyor licence, incorporation/GST documents, address proof, and selfie/liveness media for staff review. We do not collect or store Aadhaar numbers. • Payments: order IDs, plan selected, payment status, and billing metadata from Razorpay. We do not store full card or UPI credentials. • Device & diagnostics: device model, OS version, app version, crash logs, performance traces, FCM push tokens, and advertising identifiers (for free-tier AdMob users). • Support & feedback: messages and attachments you send to our support team.

2. How We Use Your Information

• Provide core services: plot search, GIS maps, land-rate tools, marketplace, Asset Vault, surveys, and subscriptions. • Authenticate users and prevent fraud via Firebase Authentication and App Check. • Verify professional identities via DigiLocker / MeriPehchaan and staff review of credentials (surveyors, agents, developers), and display verified badges where applicable. • Process payments and manage LandVera Plus subscriptions and survey bookings. • Send service notifications (inquiries, subscription status, saved-search matches) via Firebase Cloud Messaging. • Improve reliability through anonymised analytics (you may opt out in Profile → Privacy & Data on web, or Privacy Settings in the app). • Display non-personalised or contextual ads to free-tier users via Google AdMob. • Comply with law, respond to grievances, and enforce our Terms.

3. Lawful Basis & Consent

• By creating an account and accepting our Terms & Privacy Policy, you provide consent for processing necessary to deliver the service. • Before uploading KYC or sensitive documents, we ask for explicit consent explaining purpose and retention. • Location, camera, notifications, and storage permissions are requested only when needed and can be revoked in device settings. • You may withdraw consent for non-essential analytics in Profile → Privacy & Data (web) or Privacy Settings (app); core service processing may still be required while your account is active.

4. Data Storage, Security & Retention

• Data is stored in Google Firebase (Firestore, Storage, Authentication) with encryption in transit (HTTPS/TLS). • Listing verification documents and KYC files are accessible only to the owner and authorised LandVera staff. • Account data is retained while your account is active. KYC documents may be retained up to 7 years for fraud prevention, then deleted or anonymised. • We conduct periodic security reviews of Firebase rules and access controls.

5. Data Sharing & Processors

We share personal data only as described below: • With plot sellers when you submit a marketplace inquiry (your name, phone, email, and message). • With assigned surveyors for survey bookings (site location and contact details necessary to perform the service). • With payment processor Razorpay to complete transactions you initiate. • With Google Firebase, Google Maps, and Google AdMob as described in our processor disclosure. • When required by law, court order, or to protect rights, safety, and platform integrity. We do not sell your personal data.

6. Your Rights (DPDP Act)

As a Data Principal you may access, correct, export, and erase your data from Profile → Privacy & Data on the website, or Privacy Settings / Profile → Settings in the mobile app. We respond within 30 days (export typically within 24–48 hours). You may nominate another individual to exercise your rights by emailing support@landvera.app.

7. Grievance Redressal

Grievance Officer: grievance@landvera.app — +91 9490996088. We acknowledge grievances within 24 hours and aim to resolve them within 15 business days.

8. Children's Privacy

LandVera is not intended for individuals under 18 years of age. We do not knowingly collect personal data from children.

9. Cross-Border Transfers

We use Google Firebase, Google Maps, Google AdMob, and Razorpay. These providers may process data on servers located outside India under contractual safeguards disclosed in our full in-app policy.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated date and, where required, notified in-app.

Contact & Grievance Officer